{"id":7281,"date":"2025-11-24T13:03:11","date_gmt":"2025-11-24T13:03:11","guid":{"rendered":"https:\/\/ajskylar.com\/hervault\/?page_id=7281"},"modified":"2026-05-26T21:53:07","modified_gmt":"2026-05-26T21:53:07","slug":"product-return-policy","status":"publish","type":"page","link":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/","title":{"rendered":"Product Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7281\" class=\"elementor elementor-7281\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6971079 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6971079\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-cb04cab\" data-id=\"cb04cab\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-beb3e23\" data-id=\"beb3e23\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6dd3da elementor-widget elementor-widget-text-editor\" data-id=\"a6dd3da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Her Vault, we are committed to delivering high-quality hair care products that meet your<\/p><p>expectations. If you receive a faulty item, we are happy to offer a replacement under the terms outlined below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d613859 elementor-widget elementor-widget-text-editor\" data-id=\"d613859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Eligible Products for Return:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1d2932 elementor-widget elementor-widget-text-editor\" data-id=\"e1d2932\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Leave-In Conditioner<\/li>\n<li>Scalp Oil<\/li>\n<li>Edge Control<\/li>\n<li>Hair Mist<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db3e03d elementor-widget elementor-widget-text-editor\" data-id=\"db3e03d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>What Qualifies as a Faulty Product:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49b67ee elementor-widget elementor-widget-text-editor\" data-id=\"49b67ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Formula discolouration<\/li><li>Texture or scent inconsistencies indicating possible spoilage or defect.<\/li><\/ul><p>Please note: Packaging damage caused during the delivery process does not qualify as a fault and will not be eligible for a return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eed5c1 elementor-widget elementor-widget-text-editor\" data-id=\"9eed5c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Return Conditions:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6fae4c elementor-widget elementor-widget-text-editor\" data-id=\"b6fae4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Returns must be initiated within 7 days of receiving the faulty product.<\/li><li>The faulty product must be returned in its original packaging to:<\/li><\/ul><p>The Braiding Vault<\/p><p>51B Oyibo Adjarho Street,<\/p><p>Lekki Phase 1,<\/p><p>Lagos, Nigeria<\/p><ul><li>Once the faulty item is received and assessed, a replacement product will be issued free of charge.<\/li><\/ul><ul><li>Delivery fees are not covered under the return policy and remain the responsibility of the customer.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45900ad elementor-widget elementor-widget-text-editor\" data-id=\"45900ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>Delivery Conditions:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c474326 elementor-widget elementor-widget-text-editor\" data-id=\"c474326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ensure your delivery address and contact details are accurate.<\/p><p>Our delivery team will make two attempts to deliver your package. After you have make<\/p><p>payment.<\/p><p>Her Vaults is not responsible for delays caused by third-party logistics or incorrect<\/p><p>addresses provided by the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a430604 elementor-widget elementor-widget-text-editor\" data-id=\"a430604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><b>How to Submit a Return Request:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5156986 elementor-widget elementor-widget-text-editor\" data-id=\"5156986\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please send an email with the following details to <b>admin@ajskylar.com<\/b>:<\/p><ul><li>Full Name<\/li><\/ul><ul><li>Order Number<\/li><\/ul><ul><li>Product Name and Description of the Fault<\/li><li>Photo or video evidence of the issue<\/li><\/ul><ul><li>Date product was received<\/li><\/ul><p>We value your trust in our brand and appreciate your understanding and cooperation in ensuring we<\/p><p>maintain the highest product standards. For any further assistance, feel free to reach out to our<\/p><p>customer service team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dfb7905\" data-id=\"dfb7905\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At Her Vault, we are committed to delivering high-quality hair care products that meet your expectations. If you receive a faulty item, we are happy to offer a replacement under the terms outlined below. Eligible Products for Return: Leave-In Conditioner Scalp Oil Edge Control Hair Mist What Qualifies as a Faulty Product: Formula discolouration Texture &hellip; <a href=\"https:\/\/ajskylar.com\/hervault\/product-return-policy\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Product Return Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-7281","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Product Return Policy - Her Vault<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ajskylar.com\/hervault\/product-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product Return Policy - Her Vault\" \/>\n<meta property=\"og:description\" content=\"At Her Vault, we are committed to delivering high-quality hair care products that meet your expectations. If you receive a faulty item, we are happy to offer a replacement under the terms outlined below. Eligible Products for Return: Leave-In Conditioner Scalp Oil Edge Control Hair Mist What Qualifies as a Faulty Product: Formula discolouration Texture &hellip; Continue reading Product Return Policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ajskylar.com\/hervault\/product-return-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Her Vault\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-26T21:53:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/product-return-policy\\\/\",\"url\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/product-return-policy\\\/\",\"name\":\"Product Return Policy - Her Vault\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/#website\"},\"datePublished\":\"2025-11-24T13:03:11+00:00\",\"dateModified\":\"2026-05-26T21:53:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/product-return-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/product-return-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/product-return-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Product Return Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/#website\",\"url\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/\",\"name\":\"Her Vault\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/#\\\/schema\\\/person\\\/185846e04e70cb1d7f54956bd1d95393\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/#\\\/schema\\\/person\\\/185846e04e70cb1d7f54956bd1d95393\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/cropped-1.png\",\"url\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/cropped-1.png\",\"contentUrl\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/cropped-1.png\",\"width\":469,\"height\":326,\"caption\":\"admin\"},\"logo\":{\"@id\":\"https:\\\/\\\/ajskylar.com\\\/hervault\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/cropped-1.png\"},\"sameAs\":[\"https:\\\/\\\/ajskylar.com\\\/hervault\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Product Return Policy - Her Vault","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/","og_locale":"en_US","og_type":"article","og_title":"Product Return Policy - Her Vault","og_description":"At Her Vault, we are committed to delivering high-quality hair care products that meet your expectations. If you receive a faulty item, we are happy to offer a replacement under the terms outlined below. Eligible Products for Return: Leave-In Conditioner Scalp Oil Edge Control Hair Mist What Qualifies as a Faulty Product: Formula discolouration Texture &hellip; Continue reading Product Return Policy","og_url":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/","og_site_name":"Her Vault","article_modified_time":"2026-05-26T21:53:07+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/","url":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/","name":"Product Return Policy - Her Vault","isPartOf":{"@id":"https:\/\/ajskylar.com\/hervault\/#website"},"datePublished":"2025-11-24T13:03:11+00:00","dateModified":"2026-05-26T21:53:07+00:00","breadcrumb":{"@id":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ajskylar.com\/hervault\/product-return-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ajskylar.com\/hervault\/product-return-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ajskylar.com\/hervault\/"},{"@type":"ListItem","position":2,"name":"Product Return Policy"}]},{"@type":"WebSite","@id":"https:\/\/ajskylar.com\/hervault\/#website","url":"https:\/\/ajskylar.com\/hervault\/","name":"Her Vault","description":"","publisher":{"@id":"https:\/\/ajskylar.com\/hervault\/#\/schema\/person\/185846e04e70cb1d7f54956bd1d95393"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ajskylar.com\/hervault\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/ajskylar.com\/hervault\/#\/schema\/person\/185846e04e70cb1d7f54956bd1d95393","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ajskylar.com\/hervault\/wp-content\/uploads\/2025\/11\/cropped-1.png","url":"https:\/\/ajskylar.com\/hervault\/wp-content\/uploads\/2025\/11\/cropped-1.png","contentUrl":"https:\/\/ajskylar.com\/hervault\/wp-content\/uploads\/2025\/11\/cropped-1.png","width":469,"height":326,"caption":"admin"},"logo":{"@id":"https:\/\/ajskylar.com\/hervault\/wp-content\/uploads\/2025\/11\/cropped-1.png"},"sameAs":["https:\/\/ajskylar.com\/hervault"]}]}},"publishpress_future_action":{"enabled":false,"date":"2026-06-07 10:06:35","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/pages\/7281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/comments?post=7281"}],"version-history":[{"count":21,"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/pages\/7281\/revisions"}],"predecessor-version":[{"id":8163,"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/pages\/7281\/revisions\/8163"}],"wp:attachment":[{"href":"https:\/\/ajskylar.com\/hervault\/wp-json\/wp\/v2\/media?parent=7281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}