- Mon-Sat: 10:00am - 6:00pm | Sun: 11:00am - 6:00pm
- 483 Finchley Road, London, NW3 6HS
Privacy Policy
At Her Vault, your trust means everything to us. We believe beauty and confidence go hand in hand with privacy and respect. This Privacy Policy explains how we collect, use, and protect your personal information when you connect with us whether through our website, in-store, or during any of our services.
- Information We Collect
We only collect the details we truly need to provide you with a seamless and enjoyable experience. This may include:
Personal Details:
- Name, email, phone number
- Billing and delivery address
- Payment information (processed securely through trusted partners)
Browsing Details:
- Device type and browser
- IP address
Pages you visit and how you interact with our site
- How We Collect Your Information
We gather information when you:
- Shop with us online or in-store
- Create an account or sign up for our updates
- Reach out to us via email, phone, or social media
- Join our promotions, giveaways, or events
- Browse our website (using cookies to remember your preferences)
- How We Use Your Information
We use your details to:
- Process and deliver your orders
- Provide personalised recommendations and updates
- Keep you informed about special offers (only with your consent)
- Improve your overall Her Vault experience
- Meet legal and security requirements
- Cookies & Preferences
Our website uses cookies to remember your preferences and enhance your shopping journey. You can turn these off in your browser settings.
- Sharing Your Information
We don’t sell your personal details, ever.
We only share them with:
- Trusted service providers (e.g., delivery partners, payment processors)
- Marketing partners you’ve agreed to hear from
- Legal authorities if required by law
- Keeping Your Data Safe
We take every reasonable step to keep your data safe using secure systems and trusted technology. We are committed to maintaining the highest level of protection.
- Your Choices & Rights
You are always in control. You can:
- Access and review the details we have about you
- Update or correct your information
- Ask us to delete your personal data
- opt out of marketing messages anytime
Simply email us at sales@ajskylar.com to make a request.
- Updates to This Policy
We may refresh this Privacy Policy from time to time. When we do, we’ll update the date at the top so you’ll always know when it was last changed.
- Contact Us
Questions? Feedback? Need help with your privacy preferences?
We’re here for you:
Her Vault
Email: sales@ajskylar.com
Phone: +44 7534 423967
Address:483 Finchley Road, London, NW3 6HS
