- Mon-Sat: 10:00am - 6:00pm | Sun: 11:00am - 6:00pm
- 483 Finchley Road, London, NW3 6HS
Delivery Policy
At Her Vault, we strive to ensure your hair care products are delivered safely and on time.
Please review the terms below to understand how we handle deliveries.
Delivery Locations:
We deliver nationwide across Nigeria and Internationally.
Delivery Timeline:
Orders are processed within 24–48 hours after confirmation.
Standard delivery within Lagos: 1–3 business days.
Outside Lagos: 3–7 business days (depending on location).
Delivery Fees:
Delivery charges vary by location and will be displayed at checkout.
All delivery fees are non-refundable, even in cases of product return.
Delivery Conditions:
Ensure your delivery address and contact details are accurate.
Our delivery team will make two attempts to deliver your package. After you have make
payment.
Her Vaults is not responsible for delays caused by third-party logistics or incorrect
addresses provided by the customer.
Damaged Packaging:
Minor packaging damage during transit does not qualify for a return or refund, as it does not affect product quality.
Order Tracking:
Once your order is shipped, you will receive a confirmation email , SMS or WhatsApp message.
For Assistance:
If you have questions or issues with delivery, please contact us at admin@ajskylar.com
with your:
Full Name
Order Number
Delivery Address
Contact Phone Number
We appreciate your trust in Her Vault and remain committed to getting your products to you
in excellent condition and on time.
